Shipping Policy

At Zarya Riwayat, we aim to make your shopping experience simple and convenient. We deliver our products to available locations across Pakistan through reliable courier services.

1. Shipping Areas

We currently offer delivery across Pakistan, subject to courier availability in your area.

Please make sure to provide a complete and accurate delivery address and an active phone number when placing your order.

2. Order Processing

Orders are normally processed after confirmation. Processing time may vary depending on product availability, order volume, and other circumstances.

For some orders, our team may contact you by phone or message to confirm your order before dispatch.

3. Delivery Time

Once your order has been dispatched, delivery usually takes approximately 3 to 7 working days, depending on your location and the courier service.

Delivery to remote areas may take additional time.

Delivery times are estimates and may be affected by weather conditions, public holidays, courier delays, or other circumstances beyond our control.

4. Shipping Charges

Applicable delivery charges will be displayed at checkout or communicated during order confirmation.

Shipping charges may vary depending on the delivery location, order size, weight, or promotional offers.

5. Order Tracking

Where tracking is available, customers may receive a tracking number or delivery update after their order has been dispatched.

Customers can use the provided tracking information to follow the status of their shipment.

6. Incorrect or Incomplete Address

Customers are responsible for providing the correct name, phone number, and complete delivery address.

If an order cannot be delivered because of an incorrect or incomplete address, an unreachable phone number, or repeated failed delivery attempts, additional charges or cancellation may apply depending on the circumstances.

7. Delayed Deliveries

While we work to deliver orders within the estimated timeframe, unexpected delays may occur due to courier operations, weather, public holidays, high order volumes, or other circumstances.

If your order is delayed, please contact us and we will assist you in checking the shipment status.

8. Receiving Your Order

Customers are advised to check the package and product condition upon delivery.

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible with your order details and clear photographs or video where required.

For more information, please refer to our Return & Refund Policy.

9. Contact Us

If you have any questions regarding shipping or your order, please contact us:

Email: zaryariwayat@gmail.com
Phone: 0335-1032617

Last Updated: September 2026